We are pairing up with Michelle Hummel from Web Strategy Plus to present a lunch and learn for Social Media Enthusiasts. The topic is How to Increase Positive Reviews and Handle Negative Ones.
Thursday, February 26, 2015
11:30 AM to 1:00 PM
Newport Syndicate
18 East 5th Street, Newport, KY
This is an extension of our recent podcast entitled Patient Reviews: Getting Fans and Making Friends Online presented by the NAIMP [National Association of Independent Medical Practices].
During the lunch and learn, we will conduct tutorial demonstrations on how to respond to comments using different platforms such as Yelp and FaceBook and discuss tips on how to turn disgruntled customers’ complaints into positive customer relations experiences- AND still maintain privacy of customer information.
Michelle will key you into many social sites your business needs to be listed on to start collecting positive reviews!
Don’t worry, if you are not a health care provider. We promise to have plenty of the useful information for everyone! Visit the Social Enthusiast Website for more information: http://www.meetup.com/Social-Media-Enthusiasts/events/219719654/